Q Barriers

Virtual Guidance

Registration and optimisation of visitor flows

With Q Barriers Virtual Queue solution you can completely eliminate the need for customers to wait in traditional queues, offering them more free time and significantly enhancing their overall customer experience. Our innovative virtual queue management systems streamline your operations, reduces customer wait times and improves service efficiency.

What Are Virtual Queues and How Do They Work?

Our virtual queue systems use advanced technology to allow customers to scan a QR Code with their smart phones to join a virtual queue. From here they’re communicated with via chat about their current waiting time, freeing them up to spend the time however the please. The results? No physical queue, no overcrowding and more freedom for customers to move around and engage with other services while they wait for their turn.

Virtual Guidance Products

Airport Security

 

 

Manage the flow of people and communicate with passengers to improve the customer journey, transforming a once stressful situation into a hassle free process.

Airport Service Area

Passengers can scan a QR code to book a slot at the service centre at their leisure allowing them to arrive at their allocated time.

All Areas

Eliminate queueing altogether, creating more loyalty and relaxed customers free to use their time wherever and however they please.

Here to help optimise your customer flow

From queue safety barriers to belt posts & partition walls all the way to innovative smart guidance — we have your solution in hand.

Public Guidance

Belt post barriers and visitor guidance systems

Smart Guidance

Digitalisation of customer flow