In today’s fast-paced world Smart technology has become an essential part of everyday life, designed to simplify and make life that little bit more convenient. At Q Barriers we’ve applied this same innovative approach to queue management by introducing our cutting-edge Smart Guidance solutions. These systems are designed to optimise the flow of people, transforming what’s often seen as a “necessary evil” into a streamlined and efficient part of your business.
Our Smart Guidance systems are tailored to improve queue management, reduce wait times and enhance customer experience. With technology that interacts directly with your customers, you can turn the process of waiting into an efficient, seamless journey, improving perception of your business and, ultimately, their customer experience.
Key Benefits of Our Smart Guidance Systems:
Digital guidance systems that actively engage with customers to provide real-time updates
Improved people management for better crowd control and flow
Automation of customer flow for a smoother, hassle-free experience
Enhanced service quality by reducing wait times and increasing efficiency
More efficient waiting processes that transform customer experience
Our Smart Queue completely transforms queueing from a necessary evil into a seamless logistical process. With a digital customer flow resources are reduced, staff can be redistributed to other areas and the customer enjoys a much improved waiting experience.
Smart Shortcut
Achieve optimal queue control through the use of Smart Gates. These electronic swing gates completely alter the queue length depending on capacity, reducing bottlenecks and improving passenger flow. These can be fully automated using sensors which react in real-time, or manually at the touch of a button.
Smart Call
Create perfect customer flow and reduce dwell times with Smart Call. This digital call system guides your customers from the queue to the service counter or self-service terminal, either at the touch of a button or fully automated if desired.
Smart Access
Smart Access digitally monitors and controls access across various areas of an airport. Security is increased as the system detects passengers going the wrong way, even at peak times.
Smart Count
The Smart Count system records passenger flow across the airport, calculating waiting times before displaying these in real-time.
Here to help optimise your customer flow
From queue safety barriers to belt posts & partition walls all the way to innovative smart guidance — we have your solution in hand.
