More loyalty and sales through satisfied and relaxed customers
With Virtual Queueing you avoid your customers having to stand in line whilst waiting, allowing them to use their time wherever and however they want.
Customer satisfaction decreases as waiting time increases, but with Virtual Queueing you improve the customer experience dramatically by reducing the perceived waiting time.
In essence, virtual queueing is waiting but without queueing
And here’s how it works:
Customers scan a QR code with their smartphones to join the virtual queue
They are then informed via chat about how long the current waiting time is
From here they can then spend the waiting time how they please, creating a far more relaxed situation
The solution continually updates the customer about their waiting time, that way they know exactly when it’s their turn.
Enjoy a better queueing experience today!
